top of page

FAQ

  • What payment methods does Lisa Jayne Holmes Art accept
    We strive to make purchasing art as convenient as possible for our customers. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also offer the option to pay securely through PayPal for added convenience. We understand the importance of secure and streamlined payment options, and we are committed to providing a hassle-free experience for our valued clients.
  • What is the return policy for purchases made at Lisa Jayne Holmes Art?
    We want our customers to be completely satisfied with their purchase. In the very unlikely event that you are not happy with your artwork, we offer a 14-day return policy. Simply contact us within 14 days of receiving your order to initiate the return process. We strive to make the return process as smooth and convenient as possible for our valued customers.
  • What shipping methods does Lisa Jayne Holmes Art offer
    We offer reliable and reputable shipping methods to accommodate all needs and budgets. For domestic orders within mainland UK, we use Royal Mail signed for delivery, which usually takes 2-3 working days. We are also able to offer an express delivery service for those who need their art pieces to arrive more quickly. Each item is carefully packaged to ensure it arrives in perfect condition. Additionally, we provide tracking information for all orders so that customers can monitor the progress of their delivery. At Lisa Jayne Holmes Art, we understand the importance of safe and reliable shipping, and we strive to provide the best possible experience for our customers.
  • How can I contact Lisa Jayne Holmes Art for inquiries or assistance?
    You can contact Lisa Jayne Holmes using the contact form on our website. We strive to respond to all inquiries within 48 hours during regular business hours. Whether you have questions about our artwork, shipping, custom orders, or anything else related to our art, we are here to assist you. Thank you for your interest in Lisa Jayne Holmes Art - we look forward to hearing from you!
  • Is the art unframed when purchased from Lisa Jayne Holmes online Art store
    Yes, the majority of the art we offer is unframed. This allows our customers the flexibility to choose a framing option that best suits their personal taste and the decor of their space. We understand that framing is a highly personal decision, and we want to provide our customers with the freedom to customize their art to their own preferences. Additionally, offering unframed art helps to lower shipping costs and reduce the risk of damage during transit.
  • Will my artwork last if I purchase it from Lisa Jayne Holmes Art store
    At our online art store, we take pride in offering high-quality, archival-grade materials to ensure the longevity of the artwork you purchase. This means that everything we use is of the upmost highest quality available, from the beautiful professional range of paints used in our original paintings right down to the pigmented inks in our fine art prints, everything is selected to ensure maximum quality, longevity and colour brightness. Additionally, we adhere to professional standards and techniques to create pieces that are designed to last for years to come. We understand the importance of preserving the value and integrity of art, so you can trust that your artwork will be a lasting investment.
  • Will I receive a certificate of authenticity for my art purchase
    A certificate of authenticity is provided with every art purchase made through our online store. This certificate serves as a guarantee of the authenticity and origin of the artwork, providing essential information such as the artist's name, title of the artwork, medium used, dimensions, and a signature. Additionally, this certificate is coming directly from artist and includes a hand written signature, ensuring its provenance and value. We understand the importance of transparency and trust in the art industry, and we are committed to providing our customers with the peace of mind that comes with owning a genuine piece of art.
  • Does Lisa Jayne Holmes work from her home studio
    Yes, Lisa works from her home studio in Cheshire england. She creates beautiful and unique pieces of art, including original paintings and fine art giclèe prints, all from her home studio space. This not only allows her to have full creative control and inspiration in her work, but also ensures that each piece is personally crafted with care and attention to detail. By working from her home studio overlooking her organic gardens and wild spaces Lisa directly connects with many of the inspirations for her paintings, , infusing her artwork with a sense of authenticity and intimacy that resonates with those who appreciate her art. This personalized approach is reflected in the quality and character of each piece. Lisa is an organic gardener and has spent many years creating natural wild spaces for wildlife to thrive, this not only benefits nature but is also beneficial to Lisa as an artist because it gives her firsthand opportunities to observe nature and wildlife up close, and on a daily basis, inspiration behind many of her paintings.
  • Can I get a little discount on multiple purchases
    Absolutely! We offer a discount for multiple purchases. Whether you're looking to buy several pieces of art for your home or office, or if you're a collector interested in acquiring multiple pieces from the same artist, we have special discounts available. Simply reach out to us and we will be more than happy to assist you in creating a customized package that reflects our appreciation for your continued support and interest in our art. We believe in making art accessible and affordable for our clients, and offering discounts for multiple purchases is just one of the ways we honor that commitment.
  • Is Lisa Jayne Holmes an established artist
    Yes Lisa Jayne Holmes has been selling artwork for many years, in addition to her online gallery which has been running for over 14 years, her artwork has also been sold in shops and galleries around the UK for many years. In particular we would like to give a shout out to The Galeri in Betws-y-Coed North Wales, this is the very first gallery that Lisa's artwork was displayed in, a lovely little shop that has been serving customers for years, wonderfully friendly staff offering beautiful items and fabulous arty things. Lisa Jayne Holmes is a full time professional artist.
  • Are Lisa Jayne Holmes artworks suitable to frame in standard sizes?
    Yes, all of our artworks are designed to fit into standard-size frames, making it convenient for customers to find the perfect frame in shops or online stores . Each one is carefully crafted with standard dimensions in mind. This commitment to standard sizes reflects our dedication to providing accessible and hassle-free art solutions for our customers, allowing them to enjoy and showcase their favorite pieces without the added inconvenience of custom framing. Handy quick info on paper sizes A4 = 210 x 297 mm A3 = 297 x 420 mm A2 = 420 x 594 mm
  • Can I return an item
    Yes you can. At Lisa Jayne Holmes art we pride ourselves on customer satisfaction, this has always been the cornerstone of our business. We are certain that you will love your purchase, but in the very unlikely event that you don't, you may return your item within 14 business working days for a full refund, please return your item in the same condition in which you received it.
bottom of page